Returns & Exchanges
At Maze, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel in original condition. Whether it's a fit issue or a change of heart, our streamlined process ensures your exchange or refund is handled with style and ease.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging with all Maze tags attached to ensure they remain protected during transit.
Print and Ship
Download your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing